• to ensure identical and uniform enforcement of the product safety legislation on the territory of Bosnia and Herzegovina , including interpreting the regulations on product safety and issuing the guidelines for their implementation;

• to participate in the preparation and drafting of all regulations on product safety whether adopted on the entity or state level, ensuring the application of the current scientific and professional knowledge and good practices, particularly contemporary experiences and legal practices of the EU Member States;

• to participate, encourage, and aid the development of professional capacities in all market surveillance structures;

• to provide scientific and technical support to all competent bodies in the areas within its scope regarding issues related to market surveillance;

• to promote capacity building in the area of certification and testing and demonstration of competence through accreditation;

• to ensure uniform procedures for acting on consumer complaints regarding product safety or performance of the competent bodies, their centralized record keeping, following the decision and informing the public of the availability of such a mechanism, in order to offer equal protection to all consumers throughout the market of Bosnia and Herzegovina;

• to establish efficient formal and/or informal mechanisms for mutual cooperation of all actors in the market surveillance system;

• to continuously inform the public and all interested parties of the activities in the market surveillance;

• to carry out trans-national and international cooperation in the field of market surveillance, especially the cooperation with the European Union and Member States authorities as well as the World Trade Organization, to follow and implement the responsibilities of Bosnia and Herzegovina arising from that cooperation and to initiate legislative, administrative and institutional measures necessary for the cooperation; and

• to periodically inform the authorities of Bosnia and Herzegovina and its Entities of the situation in the area of market surveillance.

Specific obligations and responsibilities of the Agency :

Informing about risks and dangerous products:

• The Agency timely communicates risks and information on dangerous products to the public and all interested parties in Bosnia and Herzegovina and abroad.

• The Agency performs tasks within its competence, cooperating with competent authorities for product safety from other European countries, particularly in the form of administrative cooperation, in order to ensure:

- exchange of information on risk assessment, dangerous products, testing methods and results, recent scientific achievements, as well as other aspects relevant for surveillance activities;

- establishing and enforcing projects of joint surveillance and testing;

- exchange of knowledge and good practice, and cooperation in training activities;