Product name

Soft toy Cuddly toy

Brand/model/type/batch

Brand: Sinsay

Type/model number: 8225P-00X-ONE

Barcode: 5905874866323

Manufacturer

LPP S.A. Poland

Country of origin

People's Republic of China

Importer

LPP BH d.o.o. Banja Luka

Hazard/risk

The toy has protruding parts (wooden ring). A small child may put it in the mouth and choke by regurgitation.

Measures taken

Importer has taken voluntary measures to inform consumers of the risks and recall the product from end users.

Instructions for consumers

We advise consumers who have purchased the above-mentioned product to stop using it and follow the return procedure below:

1) Products purchased in stationary shops

• Return to any Sinsay store - find your nearest Sinsay store: https://www.sinsay.com/ba/bs/storelocator

Customers who do not have a proof of purchase will be asked by staff to fill in the appropriate form.

2) Products purchased in the online store

• Return possible after logging into the customer account

Please select "return" or "complaint" and follow the instructions received by email.

If you have any questions, please contact us at +387 51 981 287 (cost according to the operator's price list).