Product name

Car seat adapter set Joolz Aer2

Brand/model/barcode

Brand: Joolz

Model: Joolz Aer2

Serial number: serial numbers starting with NL311

Manufacturer

Milk Design B.V., Distelweg 89, 1031 HD Amsterdam, Netherlands

Country of origin

China

Importers

Itrade d.o.o., Zmaja od Bosne 7, Sarajevo

Italgroup d.o.o. Sarajevo, Stara cesta bb

Risk level

Serious

Risk type

Injuries

Hazard/risk

The adapter set cannot be properly attached to the Joolz Aer2 pushchair, which may cause the adapter to detach during use. In this case, there is a risk that the car seat will tip forward and fall to the ground, which poses a serious danger to the child.

Measures taken

The importer has taken voluntary measures to recall the product from consumers and to inform consumers about the risks.  

Instructions for consumers

We advise consumers who have purchased the above-mentioned product to stop using it immediately. You can return the product to the store where you purchased it to receive a refund. In order to receive a refund, you should provide a fiscal receipt or other proof of purchase. The notice of recall has been displayed on the webshop: www.hellobaby.ba and in the store. You can contact the retailer via e-mail: info@hellobaby.ba for instructions on how to proceed. All Joolz Aer2 car seat adapter sets with the serial numbers starting with NL311 are subject to recall.

Also, consumers who have purchased the product in the Baby Centar stores or online can contact Baby Centar regarding the return of this product via email address info@babycentar.ba or telephone number 033 260 725, as well as via toll-free number indicated on the Baby Centar website: 080020245. The notification about the product has been displayed on the website www.babycentar.ba and in the retail stores.